On June 5, several Merchants’ Colleagues volunteered at The Teacher’s Desk, a store where teachers shop free for books, school supplies and teacher resources for students in their classrooms. Its mission is to distribute free school supplies to students in need, to encourage teachers and to provide purpose through volunteerism.... read more →
Industrial Coverage, headquartered in Patchogue, New York, has been named the 2018 Agent of the Year by Merchants Insurance Group. The Agent of the Year award recognizes one of Merchants’ more than 1,000 independent agencies for achieving success through outstanding customer service. Award recipients must embrace Merchants’ core values of... read more →
Congratulations, Scott! We are pleased to announce that Scott Behrent, Regional Vice President for our New England Regional Office, was given the “Company Professional of the Year” award from SAN, the Satellite Agency Network, an affiliate of SIAA. The award was presented during the awards ceremony portion of the 2019... read more →
Here’s a story of how the claims’ department of Merchants Insurance Group, working with Niagara National Insurance Agency, helped to make James Roberts, owner of the restaurant Toutant, whole again after he suffered a water damage caused by a pipe bursting during the late winter “polar vortex.”
Congratulations! Merchants is pleased to announce our 10th anniversary of partnership with Boyd & Boufford Insurance Agency in Bedford, New Hampshire. Pictured in the photo from left to right are Sue Desrosiers, Merchants; Kim Horrell, Boyd & Boufford; Jeff Boufford, principal of the agency; Mike Caruso, Merchants; Murielle Tomsic, Paulette... read more →
Merchants Insurance Group’s VP of Product Management and Actuarial, Sam LaDuca, shares what types of driving activities telematic devices observe in an interview on WIVB Channel 4 News. Click here to listen to the full interview on Buffalo’s CBS affiliate, WIVB Channel 4 News.
Merchants Insurance Group’s VP of Claims, Ken Carter, gives recommendations to property owners affected by the recent wind storm. Click here to listen to the full interview on Buffalo’s CBS affiliate, WIVB Channel 4 News.
Merchants Insurance Group is pleased to announce the promotion of Stephen Cross to Vice President and Chief Information Officer. Mr. Cross has been with Merchants since 2011. He has 20 years of various information technology roles with a history of enhancing competitive position through guiding technology strategy. He is a... read more →
Merchants Insurance Group’s VP of Product Management and Actuarial, Sam LaDuca, shares the carrier perspective on removing occupation and education as factors for setting automobile insurance rates in the state of New York. Click here to listen to the full interview on Buffalo’s CBS affiliate, WIVB Channel 4 News.
MIGPay℠, a new “pay-as-you-go” billing and payment program from Merchants Insurance Group, is making it easier for agents and policyholders to process workers’ compensation payments. MIGPay℠ was unveiled December 3, 2018, and is available for policyholders in Massachusetts, Michigan, New Hampshire, New Jersey, Pennsylvania, New York and Vermont. “We operate... read more →