COVID-19 Announcements and Resources

Merchants wants you to receive the same high level of customer service throughout the COVID-19 pandemic that you have come to expect from us.
Merchants Announcements

Merchants’ 15% Relief Payment and Other Ways We’re Helping

During these times of uncertainty, Merchants Insurance Group hopes you and your family are healthy.  To provide assistance as a result of the “stay at.. Read More →

Billing Flexibility During the COVID-19 Pandemic

In order to assist our policyholders during the COVID-19 pandemic, our Billing Department is available as noted below:   Analysts are available by phone 800-462-8182 or.. Read More →

Merchants is Working Remotely to Service Our Customers

The health of our agents, policyholders and colleagues is paramount to us. In light of the ongoing coronavirus situation, effective Tuesday, March 17 all Merchants.. Read More →
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