“…we sincerely appreciate all you have done to ease our mind and go the extra step to help resolve our case. You have been informative, always keeping us up to date on the situation and such a delight to talk to. Your professionalism and work ethic is something today’s businesses don’t often have. I have and will continue to recommend Merchants Group to fellow business owners, specifically for their superior customer service. A business is only as good as its people and the service they provide. Merchants is lucky to have caring people like you aboard.”
As an agent, nothing makes us look better than a swift handling of a claim. It is why our clients purchase the product and with Merchants, we got answers when we asked…The result was a happy customer when we delivered a check that would ensure they would rebuild and replace important golf course equipment. Based on our experience, I would not hesitate to write other golf courses or any other risk knowing Merchants will perform at the time of a loss.
I am very grateful to have a reliable insurance company such as Merchants. So often we go through life not needing our insurance, but as always Merchants exceeds my expectations of what an insurance company should be.
Merchants cares! Agents and customers alike receive the best service from knowledgeable professionals always.
“…Our agent and Merchants have been outstanding right from the beginning, every single time we were in need….Your [merchants’ claim representative is] an asset to their company!”
As a Super Regional Carrier, you guys do it better than the Nationals.
I have been a Merchants agent for years and Merchants billing, claims and coverages are by far the best!
Merchants Insurance Company has been a long-standing partner with Middleton & Company for 25 Years! We consider Merchants a strategic partner in … providing good value, product and pricing to meet our clients insurance protection needs.